Grievance Redressal Procedure

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Dear valued customer, thank you for placing your trust in Takaful Oman Insurance SAOG.

While we are confident that you will receive a hassle-free experience in getting your insurance policy, we would also like to remind you of our grievance redressal process, in case you feel there is room for improvement or have an unresolved service/claims related concern that you would like us to address.

To report a grievance, please feel free to reach out to us via the following mediums:

  • Tel:

    22303032 and 22303017

  • WhatsApp:

    91313254

  • Email:

    complaints@takafuloman.om
    suggestions@takafuloman.om

Register your grievance here