Who we are

We provide insurance solutions to secure you and your family against unexpected and untoward events. With Takaful Oman, you can avail protection solutions for business, personal and project liabilities across rural as well as urban areas in Oman.

Takaful Oman is the only indigenous Islamic insurer in the Sultanate of Oman , offering a vast array of insurance products. The Company offers a comprehensive and well-diversified range of products through multiple distribution channels, including motor, health, crop , fire, personal accident, marine, engineering, and liability insurance.

Vision and Mission

To be one of the leading Takaful companies in Oman by maximizing value to all stakeholders under a Shari'a compliant framework.

To promote Takaful awareness, we strive to provide innovative sharia compliant products and services that offer exceptional value. Our focus is on tailoring these offerings to meet the unique requirements of our customers through a highly dedicated team of professionals.

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OUR VALUES

Approach
Approach
Approach
Approach

FRIENDLY in our Approach

  • With personalized care, we ensure that you feel like more than just clients. We tailor our services to your specific needs, preferences, and circumstances
  • We are easily reachable and approachable through our wide network of branches, agents and a dedicated call center
  • We maintain a culture of empathy and understanding, keeping in mind the importance of our customers' satisfaction

SPEED in our Process

  • With our state of the art technology tools, we speed up processes. We believe in simplifying the necessary paperwork or online forms to minimize the time it takes to curate a coverage for you.
  • To ensure a hassle free claims experience, we constantly strive to provide speedy claims processing, clear guidelines, and a dedicated team to handle claims promptly
  • We continuously analyze our processes and gather feedback to identify bottlenecks or areas for improvement. Being agile and adaptive helps in enhancing speed while maintaining quality

FAIR in our dealings

  • We ensure that you fully understand policies, terms, and conditions. We observe objectivity and fairness during claims processing.
  • In case of disputes or disagreements, we have a transparent and efficient conflict resolution process to ensure that your complaints or issues are addressed promptly and fairly.
  • We apply consistent standards across all customer interactions and communicate policies in simple, understandable language

INNOVATIVE in our actions

  • Using cutting edge technology, we streamline processes. We have built user-friendly online portals that allow easy policy management, claims filing, and communication with agents or customer support

Awards and Recognitions

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