Instant Claims registration at your fingertips

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Discover the reasons to appreciate
our motor claim process

Cashless Repairs

As a car owner, dealing with the aftermath of an accident can be a daunting task. In today's fast-paced world, time is of the essence, and nobody wants to spend hours dealing with car repairs.

With this service, you won't have to worry about the time and effort it takes to get your vehicle inspected, repaired, and back on the road. Our dedicated team will take care of everything from the moment you call us, to the moment your vehicle is returned to you.

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During motor insurance claims, customers often face a lot of hurdles; calling customer support multiple times, filling up the claim form, attaching the relevant documents, waiting for a surveyor to inspect damages and then taking the car to the garage for repair.

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Not so with Takaful Oman motor insurance. Our smooth and easy claim process ensures you get adequate compensation for the damages suffered within the shortest possible time. By integrating cutting-edge technology into our processes, we provide a seamless claims experience

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Call us @

22701600

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Whatsapp us @

22701600

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Write to us @

customerservice2@takafuloman.om

Documents required to process the claim

  • Minor Road Traffic Accident (MRTA form) (for minor claims) or ROP report (in case of injury, fatality or third-party property damages)
  • Claim form (Own Damage & Third Party)
  • Copy of Driving License (Own Damage & Third Party drivers if any)
  • Copy of Mulkiya (Own Damage & Third Party vehicles if any)
  • Vehicle photos (Own Damage & Third Party vehicles if any)
  • Policy copy (Own Damage)
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Why should you use Takaful Oman's Cashless services ?

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You make no upfront payment in a cashless scenario.

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You contact us and we direct you to the nearest garage.

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Payments that need to borne by us at our preferred garage will be made directly to the garage on completion of the repairs

FAQs

Contact our call center number 22701600 to register your claim and get a claim number or reference number. You can also directly register your claim here .

Cashless claim: In a cashless claim, we pay our share of your vehicle’s repair charges directly to the garage (provided the vehicle is repaired in our garage network).

Non-cashless or reimbursement claim: If the vehicle is repaired in a garage outside the purview of our network, then you will need to pay the repair charges yourself. You need to get an inspection done from our claims manager/surveyor, post which you can get the repairs done. You can get your admissible claim amount reimbursed by submitting the original bills and payment receipts to our office.

It’s best to report the claim immediately, as soon as the accident occurs. Contact us within 24 hours of the incident so that we can begin your car insurance claim process

Contact our call center number 22701600 to get the latest status of your claim . You can also enquire your claim status here .