For treatments at non-network providers, expenses must be paid upfront by the member. These costs can then be reimbursed after submitting the required documents, subject to policy limits and eligibility.
Reimbursement claims will be processed subject to reasonable and customary charges applied as per the eligible network.
You can submit your reimbursement claim digitally. Go to the App Store or Google Play to download the MedNet mobile app or visit https://mednet.com.
User guidelines are available for the mobile application and website to assist you in submitting reimbursement claims.